Implementation Manager

About the role

About Us
HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 5 500 midsize and multinational companies.
Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively.
About The Role
We are seeking an Implementation Manager with HR experience to guide clients through the onboarding process onto our SaaS-based human resource platform. The ideal candidate will facilitate smooth implementations, ensuring clients effectively transition and maximize the value of our offerings. Strong communication and project management skills are essential for this role.

Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren’t the only factor. If you don’t have nearly enough experience, or not all the skills, we’d still like to hear from you. This could be the perfect fit for you and us.

Come and be you with us
Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us.

Requirements

3+ years leading end-to-end implementations as an Implementation Manager / Onboarding Specialist on enterprise SaaS platforms
Proven ability to design, configure and consult on complex business processes — entity relationships, workflow logic, permission structures, and data hierarchies
Experience translating customer requirements into scalable system configurations (org structures, approval flows, policy cascades)
Technical proficiency across structured data, system integrations, and API concepts
Strong SaaS industry understanding; HR tech, CRM, or ERP exposure is a plus
Strong problem-solving skills with the ability to discover and map business complexity onto platform capabilities
Comfortable engaging with product and development teams on delivery and roadmap
Excellent client-facing communication skills — able to translate technical concepts for non-technical audiences while building lasting trust
Fluent English and Hebrew (Must)
Highly organized and detail-oriented, with the ability to manage multiple concurrent implementations
Passionate about learning Bob and naturally curious about how systems and processes interconnect

Responsibilities

What will you do?
You will lead implementation projects, align client needs with the platform capabilities, drive client value and work directly with clients to ensure deliverables fall within the applicable scope and timelines
Be the main point of contact for our clients from point of sale through to deployment
Gather system requirements and business objectives from customers
Assess how best to configure the platform and provide guidance on best practices and successful deployment
Identify and analyze project risks & dependencies on an ongoing basis
Analyze operational data and use it to constantly scale and find efficiencies in internal workstreams
Work cross-functionally with our Sales, CS Engineers, Product & Account teams
Maintain detailed project plans to communicate project status both internally & externally
Perform risk management to minimize project risks
Report and escalate to management as needed when project time deadlines become at-risk

Benefits

HiBob is a village filled with amazing people and we’re especially proud of that. It’s a place where Bobbers can be themselves. We’re about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you’ll receive competitive Total Reward offer including:
Financial & Equity Incentives 💰 Equity Plan : Participation in the Company Share Options Plan
Social Contributions and Keren Hishtalmut
Employee Referral Program: $2,500 for each successful hire
Wolt Benefit (meal card): ₪1,000 per month
Health, Wellness 🏥 Private Health Insurance: Comprehensive premium medical coverage
Sick Leave: Full payment from the first day of illness
Wellness Benefits: Annual Headspace subscription and dedicated wellness programs
Preventive Screening: Health screenings for employees aged 40+
Work-Life Balance & Leave ⚖️ Paid Time Off: Competitive paid time off policy
HiBaby: 3 weeks of additional fully paid bounding time for new parents
Bob Balance Days: 4 additional company-wide "long weekend" days (one per quarter)
Social Impact: 2 paid days per year for volunteering and social contribution
Work from Anywhere: Temporary remote work option for up to 2 months (available after 6 months of tenure).
Birthday Day Off: Enjoy a day off during your birthday month
Hybrid Work & Office Environment 🏠 Hybrid Model: A flexible balance between office and home-based work
Home Office Allowance: One-time stipend to ensure an ergonomic and productive home setup
Transportation: Monthly travel allowance or parking arrangements
Pet-Friendly: Dog-friendly office environment to support a stress-free workplace
Culture & Growth 🎉 Social Events: Regular team-building and company-wide events, both local and global
Professional Growth: A culture built on precision, performance, and ambitious career scaling
If this sounds like something you’ve been looking for, we’d love to have you. Come on, join our village 🚀