Managing Director, Insurance Transformation & AI
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Key details
Why this role is notable
Forvis Mazars is building a packaged 'Insurance Transformation + AI' consulting offering and paying a senior leader $250K-$450K to own it, signaling that Big Four-style advisory firms see AI-enabled modernization of insurance operations (underwriting, claims, billing) as a major growth line for their financial services practice.
Job Description
Description & Requirements
- Build and grow our insurance transformation consulting business in the US in partnership with consulting and insurance executive leadership.
- Lead C-suite advisory engagements with insurance CEOs, CFOs, COOs, CIOs, Chief Claims Officers, Chief Underwriting Officers, and business unit leaders
- Advise insurance executives on transformation strategy, investment roadmaps, operating model redesign, AI adoption, and value realization
- Translate complex insurance economics, regulatory pressures, technology constraints, and data challenges into clear executive recommendations
- Build and serve as the primary relationship owner for select insurance clients in the New York City and Northeast markets
- Lead enterprise transformation initiatives across P&C, Life, Health, Specialty, and Reinsurance carriers, including underwriting, claims, policy administration, billing, distribution, and servicing
- Redesign target operating models spanning shared services, centers of excellence, outsourcing, managed services, governance, talent, process, and technology enablement
- Diagnose current-state performance issues including leakage, rework, cycle-time drivers, manual effort, data quality gaps, control weaknesses, and customer experience friction
- Help clients modernize core insurance processes such as FNOL, coverage and causation review, investigation/SIU, subrogation, litigation management, vendor orchestration, recovery, underwriting triage, submission intake, policy servicing, billing, and producer/customer workflows
- Connect transformation roadmaps to measurable outcomes including profitable growth, loss and LAE reduction, expense efficiency, stronger controls, improved cycle times, and better policyholder, claimant, agent, and employee experience
- Shape AI-enabled and agentic AI transformation opportunities that move beyond pilots into governed, production-scale operating capabilities
- Design intelligent workflows that combine document ingestion, policy and coverage retrieval, summarization, decision support, exception triage, recommendations, and human-in-the-loop controls
- Partner with data, engineering, architecture, risk, compliance, and business teams to embed AI into underwriting, claims, finance, operations, and customer-facing processes
- Establish explainable, auditable, regulator-ready AI governance models aligned with model risk, privacy, security, compliance, and controllership expectations
- Translate AI and automation capabilities into executive-level business cases, ROI models, capability roadmaps, adoption plans, and benefits realization structures
- Lead insurance Office of the CFO transformation across Record-to-Report, controllership, close and consolidation, FP&A, forecasting, scenario modeling, Order-to-Cash, Procure-to-Pay, and shared services
- Help CFOs, CAOs, and finance executives improve close-cycle performance, financial data quality and lineage, forecast accuracy, auditability, governance, productivity, and decision support
- Connect finance transformation to insurance value drivers including claims cost, reserves, underwriting profitability, premium growth, commissions, reinsurance, statutory and management reporting, and actuarial inputs
- Develop finance + AI use cases such as journal entry copilots, reconciliation exception triage, flux and variance analysis, policy/accounting knowledge copilots, predictive forecasting, and driver-based planning
- Drive business development for the Insurance Transformation practice, including market sensing, opportunity identification, account planning, proposal development, solution shaping, pricing, and deal strategy
- Build and maintain senior executive relationships across the NYC insurance ecosystem, including carriers, reinsurers, InsurTechs, and strategic technology partners
- Create repeatable go-to-market assets including transformation playbooks, AI-enabled insurance workflow accelerators, operating model frameworks, CFO transformation assets, value realization models, and industry points of view
- Within Insurance, Partner with Technology, Data & AI, Risk, Tax, Audit, and Consulting leaders to bring integrated solutions to market
- Represent Forvis Mazars externally through client events, industry forums, knowledge creation, and market-facing executive conversations
- Lead cross-functional engagement teams across strategy, operations, finance, data, technology, risk, compliance, and change management
- Own end-to-end delivery across assessment, strategy, design, pilot, implementation, scale, adoption, and benefits realization
- Manage engagement economics, delivery quality, executive governance, risk management, stakeholder alignment, and client outcomes
- Coach and develop partners, directors, senior managers, managers, and consultants while building the next generation of insurance transformation leaders
- Promote a high-quality, inclusive, collaborative, commercially disciplined, and innovation-oriented team culture
- Bachelor's Degree
- 15+ years of insurance consulting and/or insurance industry experience, including leading large-scale transformation programs for P&C, Life, Health, Specialty, and Reinsurance carriers.
- Proven success as a Partner, Managing Director, Executive Director, or comparable market-facing leader with responsibility for business development, opportunity origination, client relationship management, account growth, revenue generation, and delivery excellence.
- Deep expertise advising insurance clients across core functional areas such as claims, underwriting, policy administration, billing, finance, actuarial, distribution, customer experience, operations, data, and technology modernization.
- Demonstrated ability to sell, shape, and deliver complex transformation initiatives spanning business strategy, operating model design, process transformation, data and analytics, AI/GenAI, intelligent automation, cloud, and core platform modernization.
- Executive presence and credibility with C-suite stakeholders, with the ability to navigate ambiguity, build consensus, and translate strategy into execution.
- Prior experience at a leading consulting firm or equivalent advisory organization.
- MBA, CPA, CFA, CPCU, ARM, AIC, technology, data, analytics, or insurance certificiations
- Knowledge of insurance platforms and ecosystems, including Guidewire, Duck Creek, Majesco, Salesforce, cloud/data platforms, workflow tools, and emerging InsurTech solutions.
About Forvis Mazars, LLP
Audit details(provenance, verification trail, raw fields)
Core fields
forvis-mazars-us:15461Provenance
forvis.avature.net|/experiencedcareers/SearchJobsVerification trail
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