Designs and operates human-in-the-loop systems that combine AI automation with expert review to improve background check accuracy at scale.

Builds and leads a team of verification specialists managing hundreds of thousands of employment verifications monthly for enterprise mortgage customers.

Leads strategic vendor and court partnerships, negotiates contracts, manages performance, and drives supply chain initiatives.

Audits employment verification reports and outreach workflows for accuracy, compliance, and quality standards.

Leads a team of verification specialists, managing performance, quality standards, and operational metrics for employment verification processing.

Builds and leads a team of verification specialists handling hundreds of thousands of mortgage verifications monthly for enterprise customers.

Drives CEO's strategic initiatives and serves as operational extension to executive leadership.

Serves as CPO's strategic right hand, driving product org efficiency, process transformation, and cross-functional alignment.

Designs and manages knowledge systems for human and AI agents to resolve customer issues accurately and at scale.

Designs and executes sales enablement programs to improve field performance, win rates, and revenue outcomes.

Conducts outbound phone and email outreach to employers and payroll providers to complete employment and income verifications.