Strategic Account Manager, Public Sector
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Key details
Why this role is notable
A Caltech-born AI company is doubling down on direct federal/defense sales rather than pursuing commercial enterprise, signaling confidence that government procurement of AI-native tools is becoming a core market.
Job Description
About Virtualitics
Virtualitics is the category leader in AI-native readiness applications for defense, government, and critical infrastructure. Founded on a decade of Caltech research in partnership with NASA/JPL, we are led by scientists, strategists, and servicemembers united by a single mission: to solve the world’s most complex, mission-critical challenges with AI.
Our Readiness AI solutions deliver operational certainty — giving leaders and operators a clear picture of what’s ready, what’s at risk, and what to do next. By identifying risks early, diagnosing root causes, and recommending prioritized actions with transparent, explainable AI, we help organizations move from data complexity to decision advantage.
Behind that impact is relentless innovation. Inventors at heart, we hold 15+ U.S. patents and are leading the shift toward agent-driven readiness. But what truly sets us apart is our culture — relentless about results, grounded in transparency, and driven by compassion for the mission and the people it serves.
If you’re motivated by impact, inspired by technical depth, and ready to build AI that performs where it matters most — you’ll find your mission here.
*Secret clearance required, up to TS. Or eligibility to obtain and hold clearance
Position Overview
Virtualitics is seeking a dedicated and experienced Strategic Account Manager to join our Public Sector team. This is a critical role focused on post-sales success, responsible for ensuring maximum value realization, retention, and growth within our most important government accounts. The primary mission of this role is to secure 100% customer retention and achieve zero churn across our most strategic contracts. The ideal candidate will be a trusted advisor to our clients, a passionate customer advocate, and a skilled relationship manager with a proven track record of managing and growing large, complex Federal accounts.
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