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Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT GENERAL MERCHANDISE
Experts of operations, process, and efficiency who enable a consistent experience for all of our guests.
Teams in General Merchandise (GM) prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – replenishment, pricing and signing, setting, and maintaining the sales floor and the backroom. The GM teams also execute inbound, outbound, and fulfillment responsibilities.
At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Sales Executive Team Leader can provide you with the skills and experience of:
Guest service fundamentals and experience building and managing a guest-first culture on your team
Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
Leading a team, setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
Knowledge of the competition; leveraging insights to drive business objectives
Managing a team of team leaders; creating business-specific strategies and goals, coaching and training to build a team of talented leaders
Recruiting, selecting and talent management of hourly team members and leaders
As General Merchandise Sales Executive Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities:
Consistently delivers guest experience commitments
Holds TLs accountable to deliver exceptional guest experiences through consistent accountability, team development, training and recognition.
Celebrates outstanding guest experiences across teams and ensures recognition is consistent and meaningful.
Reviews area guest, financial, and team metrics to identify gaps and understand team behaviors.
Celebrates wins, sets clear priorities, and leads actions that drive results and enhance the guest experience.
Partners across teams to create an easy, inspiring and friendly guest experience.
Build a team to lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement, including: merchandising, signing, setting and updating merchandise sales floor displays, receiving products, restocking shelves, organizing backrooms, and price change for GM areas.
Drive total store sales, demonstrate how you, your team and your departments contribute to and impact total store profitability.
Assess, plan, , and validate best practices to determine operational opportunities educating your team on gaps to address via team onboarding, learning, and required trainings
Establish and maintain a culture of accountability through clear expectations and performance management.
Develop a strategy and utilize your workload planning tools to complete all scheduled workload ensuring your areas are guest ready at all times.
Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests.
Create a scheduling plan with information based on monthly and weekly business workload and guest traffic patterns.
Lead prioritization and conduct regular check-ins with your team to guide appropriate completion of tasks and workload given resources and priorities.
Lead the understanding of how operational procedures, like merchandise set-up, product capacities and sales floor quantities impact shortage, profitability, instore replenishment, inventory and pricing accuracy including adherence to regulatory compliance.
Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work (if applicable) efficiently and accurately to deliver on each guest promise time.
Oversee all GM backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve including completion validation.
Anticipate short-term and long-term staffing needs and manage talent planning and recruitment.
Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
Demonstrate a culture of ethical conduct, following all Target policies and safety procedures, adhere to role-specific guidelines (e.g., food safety, pricing), and help maintain a safe, compliant workplace by reporting and correcting hazards; lead and hold the team accountable to work in the same way.
Lead an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes.
Lead merchandise protection strategies across the total store, including ordering, storage and application as directed by best practices.
As a key carrier, implement all safe and secure training and processes
Addressing all store emergency and compliance needs.
Regularly assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts
All other duties based on business needs.
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
You are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).
The good news is that we have some amazing training that will help build upon the skills you already have to succeed as a General Merchandise Sales Executive Team Leader. But, there are a few things you should have from the get-go:
4-year degree or equivalent experience
Strong interpersonal and communication skills
Strong business acumen
Comfortable dealing with ambiguity
Manage conflict, lead and hold others accountable
Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
Relate well with and interact with all levels of the organization
Learn and adapt to evolving technology needs
Independently manage workload and prioritize tasks
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect; specifically, the ability to
Access all areas of the building to respond to all guest or team member issues
Interpret instructions, reports and information
Scan, handle and move merchandise efficiently and safely, including occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
Accurately handle cash register operations as needed
Climb up and down ladders
Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_DAmericans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please submit your request at target.com/targethr/hr-request. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
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