Director, Product Designer

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

We are seeking a Director of Product Design to lead and scale our product design function across multiple product lines. This role will be responsible for defining the design vision, UX strategy, and execution excellence , with a strong emphasis on an AI-first design approach .
The ideal candidate will bring a combination of design leadership, product thinking, and operational rigor to drive user-centric innovation at scale. They will partner closely with Engineering, Product Management, and Executive leadership to transform product experiences beyond traditional UI into intelligent, adaptive, and conversational interfaces.

Key Responsibilities
1. Design Leadership & Strategy
Define and drive the end-to-end design vision and UX strategy aligned with business objectives
Establish and scale design principles, standards, and best practices across products
Own the evolution of design systems, accessibility, and usability standards
Lead the shift toward AI-first experiences , including intelligent, adaptive, and conversational interfaces

2. Team Leadership & Scaling
Lead, mentor, and grow a high-performing team of Product Designers
Build a strong, innovation-driven design culture grounded in accountability and collaboration
Drive hiring, performance management, and career development for the design organization
Partner with leadership to define the organization structure and capability roadmap

3. Cross-Functional Collaboration
Collaborate closely with Engineering, Product Management, QA, and Marketing to deliver impactful experiences
Partner with AI/ML and engineering teams to translate platform capabilities into scalable, user-centered solutions
Ensure seamless alignment across UX, UI, and engineering teams

4. Product Execution & Delivery
Oversee the delivery of intuitive, scalable, and high-quality user experiences
Drive consistency through design systems and unified experience guidelines
Ensure solutions are technically feasible, measurable, and aligned with product timelines

5. Customer & Business Impact
Leverage user research, analytics, and feedback to inform design decisions
Identify opportunities to improve engagement, usability, and conversion metrics
Contribute to product differentiation and innovation through design excellence

6. Design Operations & Governance
Establish and optimize design processes, workflows, and tools
Define and track design KPIs and UX quality metrics
Ensure alignment with accessibility, compliance, and enterprise UX standards

Required Qualifications
15+ years of experience in Product Design / UX Design , with 5+ years in leadership roles
Proven experience leading large design teams within product/engineering-driven organizations
Strong portfolio demonstrating end-to-end ownership of complex product experiences
Deep expertise in design systems, enterprise applications, and scalable platforms
Strong foundation in user-centered design, interaction design, and visual design
Proven ability to collaborate effectively with engineering, product, and AI/ML teams