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Key details
Job Description
Strength in Trust
OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.
The Challenge
As a Senior UX Designer, you own design for AI Core products from discovery to delivery. You create intuitive, scalable AI-powered experiences that help customers work smarter and more confidently, and ensure every quarterly release delivers measurable usability gains.
You thrive in fast-moving environments where curiosity and collaboration lead to better work. You bring deep craft and sharp problem-solving, balancing speed and quality while building on our design system. You lead with customer empathy, using research and analytics to validate decisions and shape the backlog, and use AI tools like Figma AI and Claude to compress design cycles.
Your Mission
Key responsibilities
Own your product area
- Lead UX design for AI Core products from discovery to delivery, with clear ownership and accountability for your team's work and outcomes.
- Partner with Domain UX to translate strategy into actionable designs.
- Partner with your PM through research and discovery to understand and scope problems and start conceptualizing early rather than waiting for a handoff.
- Manage design tasks within sprint cycles, balancing fidelity with speed and delivering iteratively without compromising UX quality.
Design with craft
- Turn complex data and multi-step workflows into logical, intuitive structures.
- Design AI and agentic experiences that earn user trust through transparency, clear system feedback, explainability, and graceful handling of AI errors.
- Craft thoughtful UX writing to support your design solutions.
- Measure your shipped designs through analytics and voice-of-customer data to prioritize user journey improvements.
- Champion a test-and-learn mindset, using experimentation, research, and analytics to continuously refine experiences.
- Use Figma, Maze, Pendo, Claude, and other tools to create, share, and test design assets.
Collaborate and influence
- Work with PM and Engineering to deliver a cohesive experience, reviewing sprint deliverables so designs ship as intended.
- Advocate for UX best practices and guide your 3-in-a-box team on the right research methods for each situation.
- Help extend the team's AI-native practice by contributing to skills, agents, quality gates, and DesignOps.
You Are/Have
Qualifications
- 4+ years of UX/UI design experience in software development, including at least 1 year designing B2B products, ideally complex SaaS, data-rich, or AI/ML-driven applications.
- A strong portfolio showing your UX process and ownership, from research through execution, and measurable impact.
- Exceptional craft: a keen eye for detail, interaction patterns, and design systems, plus the ability to create interactive prototypes that simulate the final experience for testing and executive review.
- Advanced Figma skills, fluency in AI design tools, and the passion to learn new tools as they become available.
- Clear, concise, persuasive communication and storytelling skills.
- Excellent cross-functional collaboration that bridges technical and non-technical partners. You value diverse perspectives and are open to feedback.
- Resilience and strong personal project management: you handle multiple deadlines, know where to focus your effort, and can pivot when needed.
Extra Awesome
Nice to have
- Experience in regulated or risk-focused domains such as privacy, security, compliance, fintech, or insurtech.
- Front-end development experience.
- A master’s degree in Human-Computer Interaction, Interaction Design, or a related field, or equivalent experience.
- Experience working within WCAG 2.1 AA standard
For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.
Where we Work
We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.
Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.
Benefits
As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.
Resources
Check out the following to learn more about OneTrust and its people:
Your Data
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.
Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com.
Our Commitment to You
When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
