Senior Director, Revenue Cycle

Position leads all firm wide revenue cycle management teams and activities, including time entry, billing, collections, and cash applications, and co-manages the firm’s banking relationships. Position provides direct supervision, mentoring, and strategic direction for direct reports and supports each in their respective efforts to propel continual advancements in team engagement, tools, and processes towards greater efficiencies; all while maintaining the highest customer service standards. Position provides leadership on related policies and supports the CFO and senior leadership in managing risk and advancing the firm’s profitability and ability to attract and retain talent. A hybrid work schedule is available for this position.Reporting Relationship: This position reports directly to the CFO. This position directly supervises Senior Manager, Time and Billing; Director of Client Finance Services; and Manager, Cash Applications and Credit Balances.Location: Boston, MA; Rochester, NY; New York, NY; Long Island, NY; Washington, DC; Chicago, IL; Providence, RIJob Responsibilities:Business Development & GrowthDevelops and executes on the department’s short and long term strategic roadmap, translating department goals and priorities into strategic plans for the teams and areas under the Position’s purview, partnering with members of the department to drive, track and report progressResponsible for optimizing all teams, resources and programs that expedite time entry, billing, collections, and the application of cash receipts with the utmost accuracy and high client service standardsMotivates, mentors and manages direct reports for successful growth in their skills and responsibilities, advancing their impact on the firm, the engagement of their teams, and each manager’s potential for professional advancementLeads efforts to shorten the revenue cycle and minimize the ongoing investment in Work in Progress and Accounts Receivable, and passionately leads towards maximum accuracy and quality of reported inventoryCollaborates with staff and attorneys, sometimes leveraging policies and persuasive reasoning as circumstances warrant, to achieve consensus and agreement on measures to improve short and long term individual billing attorney practice managementSelects and manages tools, vendor relationships, and staff for the highest service standards; leveraging concise, timely, and actionable information to earn and retain internal and external clientsSolves problems and improves efficiency to ensure continual improvement within teams and collaborates with other managers, clients, and vendors regarding all functions within purviewServes as the leading credit professional, ranging from managing minimally invasive procedures at intake to direct efforts to maximize recoveries on challenged inventory, including strategic counsel to staff, partners and leadership, client negotiations, and management of outside collection servicesSupports the CFO as needed, and colleagues, including co-management of banking relationships, particularly with respect to the credit facility, standby letters of credit, cash management services, and short term investments.Perform other duties as assigned.To perform this job successfully, you must be able to perform each essential job responsibility listed above, satisfactorily. Nixon Peabody retains the right to change or assign other duties to this position. The requirements listed below are representative of the skills and abilities required.