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Key details
Why this role is notable
Miro is making a major infrastructure bet on Japan (new data center) and signaling serious enterprise ambitions in a regulated market, suggesting it's moving beyond SMB/startup adoption into large corporate and government accounts.
Job Description
About the Role
Miro is looking for an exceptional General Manager to lead our Japan business. Japan is one of Miro's fastest-growing markets, and that growth is about to accelerate: we've made a significant recent investment in a Japan Data Center, removing a long-standing barrier for enterprise customers and opening the door to a new tier of commercial ambition.
This is a business catalyst role. We need a senior executive who can drive an ambitious commercial agenda while building a team and culture strong enough to carry it, for our people and for the customers we serve. This person earns trust quickly, leads with transparency, and represents Japan credibly inside a global organization while being the external face of Miro Japan.
You'll lead a team that understands customers' most strategic challenges, knows exactly who the key stakeholders are, and helps those customers transform their business with Miro, all while building a Tokyo hub that people are proud to belong to.
What you’ll do
Commercial Leadership
● Set the strategy for Japan's High Touch Sales organization and own its execution
with clear accountability.
● Own an ambitious, sustainable growth target for the region.
● Win new logos, particularly lighthouse accounts, and drive wall-to-wall expansion
across the existing customer base.
● Build effective co-sell motions with partners: new logo acquisition into TSE-listed
parent companies, and expansion into their subsidiaries.
● Act as a trusted Miro expert for enterprise customers, credible with practitioners
and executives alike.
People & Culture Leadership
● Build a Tokyo hub culture grounded in transparency, strong team dynamics,
accountability, and psychological safety.
● Lead and develop a multi-layered team, visibly investing in coaching and growth.
● Act as a genuine bridge between Japan and JAPAC/global leadership, translating
strategy and context in both directions.
● Be an active, engaged member of the regional senior leadership team as well as
the cross functional global leadership team.
● Hold the standard we hold every leader to: how you lead people matters as much
as the results you deliver.
What you’ll need
Experience & Track Record
● 15+ years of experience across direct and partner-led sales.
● A proven track record in direct SaaS sales within enterprise segments.
● A demonstrable partner sales track record, including co-sell motions for new logo
acquisition and subsidiary expansion into TSE-listed groups.
● Experience leading through a layer of management, leading people managers
rather than only individual contributors, across a growing team of 20+.
● Country Manager or GM experience in a global company is a strong plus, as is a
background in SaaS, PLG, or collaboration software.
Leadership & Culture
● A track record of building trust with your team, stakeholders, peers, and
customers.
● Demonstrated ability to build or turn around team culture, backed by concrete
examples of impact.
● Strong experience operating in a global, matrixed organization and working well
amid ambiguity.
● A consistent, accountable, and transparent leadership style.
● A genuine investment in developing talent, evidenced by people on your team
who grew and excelled under your leadership.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
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About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
- Youtube: https://www.youtube.com/@lifeatmiro
- Blog: https://miro.com/careers/life-at-miro/all/
- Instagram: https://www.instagram.com/mirohq/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
