Description The U.S. Standard Casualty Underwriting Manager will lead the underwriting strategy, portfolio performance, and market presence of Liberty Mutual Reinsurance's U.S. Standard Casualty business, a portfolio spanning Commercial Umbrella & Excess, General Liability, Commercial and Personal Auto, Public Entity, Personal Umbrella, and other non-Professional Liability exposures.
Working in close partnership with the Chief Underwriting Officer, the successful Candidate will set the underwriting strategy and risk appetite for the portfolio, own pricing, profitability, and overall performance of the business unit, and serve as the voice of Liberty Mutual Reinsurance with brokers, ceding companies, and internal stakeholders across the U.S. Casualty market.
This individual will also lead and develop the Casualty Underwriting team, drive consistency in underwriting, pricing, and renewal decisions, and oversee the planning, forecasting, and quarterly business review cycle for the portfolio.
1) Portfolio Strategy and Planning
- Develop and execute underwriting strategy and annual plan for the product line, aligned with LM Re and GRS strategy
- Participate in GRS Global Casualty Board and forums, providing support for LM Re portfolio
- Develop and execute the product line underwriting strategy in collaboration with LM Re Heads of Region and other Product Line heads as part of both client and market solutions
- Represent LM Re’s interests with internal and external groups (brokers, industry bodies, business partners and colleagues) and participate in industry forums and corporate activities to protect or enhance Liberty’s market position
- Foster effective collaboration between underwriting, actuarial, and claims teams – to recognize KPI’s/market leading indicators/cycle trends to proactively manage the portfolio
- Engage in LM Re forums (LM Re Underwriting Council etc.), lead the US Standard Casualty product forums and provide renewal guidance to the underwriting team
2) Client Management
- Implement a marketing plan to build a targeted portfolio; establish and maintain positive relationships with brokers and ceding companies to secure opportunities compatible with business plan objectives
- Sustain and strengthen lasting relationships and continue to develop new ones; proactively engage on clients' strategic agenda, manage expectations, and resolve conflicts
- Collaborate with team and peers on a shared engagement strategy
- Coordinate underwriting audit schedule to ensure continued acceptable performance
- Work closely with claims/legal and leverage knowledge of market trends to research new products
- Strategically assess and evolve relationships (especially with senior stakeholders); continue to engage proactively, leveraging Salesforce and other CRM systems to track touchpoints and build new relationships. Coach junior colleagues on relationship building and help expand their networks. Support Liberty Partnership Insights (LPI) market surveys
- Regularly engage with senior broking leaders and risk managers to shape the top of the funnel, actively discussing renewal strategies, leveraging broader company capabilities, and ensuring LMRe is well-positioned to achieve its strategic goals. Develop the team's prospecting and pipelining capabilities, providing training and identifying potential technology and tools
- Participate in strategic discussions for key LMRe global clients
3) Market Leadership
- Leverage expert market knowledge (e.g., market participants' strategic focus and drivers, positioning and trends) to drive underwriting policies, pricing, and strategy; push research and model development initiatives and ensure the team has access to the best available information and the skills to interpret and apply it
- Attend APCIA and other relevant conferences and seminars; undertake speaking engagements on behalf of Liberty Mutual Reinsurance
- Provide topical articles for LMRe newsletters and conference publications
- Represent LMRe at industry forums and actively build an external presence that reflects and upholds Liberty's value proposition
4) Underwriting Execution
- Manage referral process and ensure consistency in risk selection; evaluate the most complex exposures as a recognized subject matter expert both internally and externally.
- Delegate necessary Letters of Authority (LOAs) to team to underwrite new and renewal casualty reinsurance programs that meet business plan objectives and adhere to guidelines
- Proactive coordination and collaboration with all functional teams in the account due diligence and monitoring process, including but not limited to Account Huddle Meetings, client meetings, and Quarterly Business Reviews (QBRs)
- Ensure timely completion of all underwriting, finance, and reporting system-related requirements
- Leverage deep market insights (e.g., extrapolating granular trends, competitor positioning and anticipated behavior) to opine on underwriting policies, pricing, and strategy; serve as a thought partner within GRS and to brokers and clients. Disseminate knowledge to the broader team and provide relevant guidance on challenging accounts and relationships
- Appropriately develop data-driven pricing even in the most complex situations; partner with analytics experts and modelers to support model creation and ensure underwriting insights
- are appropriately captured. Promote adherence to standards and maintain a high bar for justifications for deviations from technical pricing
- Provide necessary information and/or support to Reserving Deep Dives
5) LMRe's value proposition
- Serve as a technical resource for relevant business for LM Re or GRS-related projects and proactively seek greater LOB knowledge
- Active participation in utilization and development of capability and tools to manage the business, including CRM tools, Data and Reporting tool and Global Pricing Platforms
- Active participation in US Reinsurance Leadership meetings
6) Drive process improvement
- Regularly utilize and actively seek opportunities to leverage GenAI and other emerging technologies to improve processes and access better data; implement and support development of standardized, streamlined, and efficient underwriting processes, ensuring changes are rapidly adopted
- Be a positive agent of change by actively supporting initiatives, business execution, new technology, and process enhancements
- Establish transparent and open communication within the wider corporate and LMRe team; analyze data and model outputs, leveraging deep industry knowledge, to inform strategic decisions and solve complex problems with novel solutions. Imbue an analytical and problem-solving mindset within the organization
7) Provide Leadership and Mentorship
- Assist in career development opportunities of casualty team members; build followership and cultivate an environment conducive to learning as well as personal and professional growth.
- Creates a high-performance culture by setting ambitious objectives and inspiring underwriters to achieve LM Re's and GRS's objectives
PLEASE NOTE: This position will be based within commuting distance of Stamford, CT, where the selected candidate will be expected to work in office two to three days per week.
Qualifications- Bachelor's degree or equivalent training plus at least 10 years of relevant and progressively more responsible production underwriting experience.
- Requires at least 7 years of previous people management experience.
- Requires an advanced knowledge of underwriting concepts, practices, procedures and techniques, including, but not limited to coverage issues, product lines, marketing, computers and product competition within the marketplace.
- Advanced knowledge of a technical specialty.
- Strong negotiation, analytical and decision making skills also required.
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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