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JPMorgan's Zelle team is hiring to take the bank-direct network into merchant checkout and point-of-sale, signaling a deliberate attempt to challenge card networks in commerce payments rather than remaining a peer-to-peer app.
We are looking for an experienced Product Manager to join a team expanding Zelle beyond P2P payments—a groundbreaking pay-by-bank payment method that will enable merchants and banks to offer customers instant, secure account transfers, bill payments and checkout powered by the Zelle network and real-time payment rails. This is a 0-to-1 product build that will bring Zelle to new environments, challenging traditional card and payment networks with a superior, bank-direct alternative. The ideal candidate brings deep expertise in commerce payments—including e-commerce, point-of-sale, and merchant payment acceptance—and thrives at the intersection of product strategy, network design, and customer experience. You will help define the data, features, and user experiences unique to commerce use cases. If you want to shape the future of how America pays and moves money, this is the role.
As a Product Manager in Chase Banking Payments on the Zelle Expansion team you will define and deliver new payment experiences that expand Zelle beyond person-to-person payments. You will partner across product, engineering, design, operations, risk, and external stakeholders to create a bank-direct payment method that supports account transfers, e-commerce, point-of-sale (POS), and bill payment experiences. You will translate strategy into clear roadmaps, customer journeys, and measurable outcomes.
Job responsibilities
Required qualifications, capabilities and skills
Preferred qualifications, capabilities and skills
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
jpmorgan:210803058jpmc.fa.oraclecloud.com|CX_1001This posting hasn't been probed by our closure verifier yet. Stream C runs on a rolling schedule against postings approaching the close-decision threshold.
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