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The Legal Services Assistant position provides direct administrative support to assigned timekeepers and plays a key role in ensuring the smooth day-to-day management of attorney workflows. Ice Miller is seeking an experienced Legal Services Assistant to support Attorneys in our Workplace Solutions practice group.
Legal Services Assistants work in practice-specific support teams and share responsibility for overflow tasks, coverage, and high-quality support across all assigned timekeepers. The Legal Services Assistant is expected to manage multiple projects and priorities, delegate appropriate tasks to other support teams, and ensure timely follow-up and quality control.
This position requires strong communication skills, attention to detail, and the ability to maintain professionalism and discretion while interacting with clients, visitors, staff, and attorneys. Success in this role requires strong organizational and technical skills, a collaborative approach, and a commitment to excellent service.
***Salary in the range of $70,000 - $90,000 dependent experience level***
Essential Job Duties:
While the regular or day-to-day duties of an Ice Miller Legal Services Assistant may vary depending on the LSA’s scope and practice area, all individuals in this role must meet a core set of basic requirements. In addition to these foundational expectations, the following qualifications are considered essential for success as a Legal Services Assistant, as applicable to the specific assignment:
Minimum Requirements:
The requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Technical Skills Required: Intermediate to proficient skills in Microsoft Word (see “Document Skills” above for specific examples), Adobe, Excel, and PowerPoint. Proficiency in Word editing tools such as Litera, DocXtools, NTD, and Check is required. Intermediate knowledge of legal billing software, conflicts and new matter software, document management systems, and expense reimbursement software is also required. Prior experience with workflow software is a plus; at Ice Miller, we use BigHand to collaborate across offices within practice group teams. The Firm currently utilizes the following programs: InTapp, NetDocuments, BillPro, Elite 3E, and Emburse (formerly ChromeRiver).
Other Requirements:
The requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equipment Operated:
This position requires extensive use of a computer and telephone. This position also requires the use of printing, copying, faxing and scanning equipment.
Physical Requirements:
While performing the duties of this job, the employee is occasionally required to sit; stand; talk; see; and hear.
Mental Requirements:
Ability to communicate effectively, verbally and in writing, with a diverse group of people.
Work Environment:
While performing the duties of this job, the employee may be exposed to weather conditions while traveling. The noise level in the work environment is usually moderate.
The above statements are intended to describe the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. To succeed, we take great pride in a culture where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform to their highest potential.
Candidates must have permanent authorization to work in the United States.
Ice Miller LLP is an Equal Opportunity Employer.
Benefits provided include Paid time off, Health insurance, Vision and Dental Insurance, 401k (with an employer match), life insurance, and many others. Please reach out for a comprehensive list of benefits provided.
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