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Key details
Why this role is notable
HubSpot is building a pre-sales team that proves value by building customers' own workflows in the product before they buy, a sign that the company expects buyers to shift from large upfront contracts to incremental, use-case-by-use-case adoption.
Job Description
POS-P2934
Solutions Engineer
AI is changing how businesses buy. Buyers arrive informed, often having researched with AI, and they no longer buy on promises: they want to see their own business running in HubSpot, and proof that it will deliver measurable results, before they commit. HubSpot's agentic customer platform is leading this shift, connecting customer context, Breeze AI agents and a unified CRM so scaling companies realize business outcomes, not just adopt software. As buying moves from large contracts signed up front to proving value one use case at a time, we are building a new technical go-to-market team to lead customers through that change.
Come join the team defining what technical go-to-market looks like in the AI era. As a Solutions Engineer, you bring a customer-facing background in solutions engineering, solutions architecture or technical consulting, along with hands-on building experience. You won't just show customers what's possible; you'll build it with them, prove it delivers their outcomes, and set them on the path to realizing them. This is a pre-sales role, not a software engineering role, for technologists who build fast with AI tools. Few companies have figured out how to sell this way at scale, and here you will help lead the industry in defining and building a new technical go-to-market model that others will follow. If you love building, thrive at the intersection of business and technology, and want to help write the playbook for how software is bought next, this role is for you.
In this role, you will need to:
- Tell compelling, outcome-led stories (via demos and product led experiences) that show customers how their business can be reimagined on HubSpot's agentic customer platform.
- Lead discovery that uncovers the pain, outcomes and requirements by engaging customers and then earning the right to go deeper
- Partner with Account Executives to map the technical buying committee, competitive landscape and path to a decision.
- Redesign customers' legacy complexity into a simplified HubSpot architecture that integrates with their wider tech stack.
- Design and build working proofs quickly with AI coding tools, Breeze AI agents and the HubSpot developer framework, scoped to clear use cases, success criteria and timelines.
- Run hands-on proofs with customers, iterating on their feedback and clearing security and integration risks to secure the technical win.
- Turn proof into a business case, ROI and use-case roadmap with a consumption plan that sizes the first commitment.
- Present results to executives and generate confidence to move forward with HubSpot
- Guide and build with customers and implementation partners to ensure the realization of the customer’s first outcomes.
- Create reusable assets and capture field feedback to shape our playbooks and the HubSpot product roadmap
- Occasional travel to customer sites to perform the above activities
- Success measurement: This role will be measured on our ability to win new customers and ensure that the customer achieves their initial business outcomes
We are looking for people who (skills and experience):
- Experience: Customer-facing background in solutions engineering, solutions architecture, technical consulting or implementation for SaaS platforms, with a track record of winning complex deals or delivering solutions that moved business results.
- Art-of-the-Possible Storytelling & Discovery: Ability to turn a customer's goals into a compelling, outcome-led vision of their business reimagined in HubSpot, backed by peer proof rather than features. Skilled at uncovering the pain, outcomes and requirements customers don't state outright, through sharp questioning and by reading how they react to what they see.
- Solution Building & Proof Design: Hands-on fluency building working solutions fast with leading AI coding tools, Breeze AI agents and the HubSpot developer framework. Sound judgment about what proof a deal needs and how to make it measurable, time-boxed and reusable in implementation.
- Solution Architecture & HubSpot Platform Depth: Ability to simplify legacy complexity into a scalable HubSpot solution and architecture that integrates appropriately with a customer's tech stack (ERP, billing, data warehouse, AI tools, etc.). Deep comfort with enterprise solution architecture, APIs, integrations and AI coding.
- Consumption Planning & Outcome Ownership: Business acumen to translate outcomes into a use-case roadmap, consumption plan and ROI model. An owner's mindset that guides and builds with the customer to ensure that outcomes are realized.
- Executive Influence & Orchestration: Credibility with executives and technical buyers to generate excitement in the future vision and the confidence to move forward as well as equip champions to sell internally. Ability to lead without authority across sellers, partners and customer teams.
We have several roles open at different levels within this team within our Mid-Market and Corp segments. During the process, if we believe your experience may align more closely with another level/segment, we’ll discuss this with you and outline potential next steps.
Pay & Benefits
The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
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