Customer Success Specialist
Posted May 15, 2026·Open for 71 days (and counting)
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Key details
Function
Customer Success
Workplace
Hybrid
Location
US
Job Description
FIREFLY
Fueled by the most advanced tracking, measurement, and optimization capabilities available in the out-of-home industry, Firefly is an innovative data-first ad network delivering the most relevant messages at the most relevant moments using car top and in-car solutions. Our proprietary screens deliver dynamic content based on location-based, GPS-enabled triggers. We empower brands to efficiently engage consumers in major markets across the U.S. including New York City, Chicago, Las Vegas, San Francisco, Los Angeles, and Miami.
Firefly empowers our employees to thrive by embracing their authentic selves, fostering a culture of individuality, and celebrating diversity. We believe that when you can be yourself at work, you can bring your best to the table. We value your unique perspectives and contributions, recognizing that every idea, no matter how unconventional, has the potential to drive innovation and progress.
Join us, and discover a workplace where you can truly be yourself, make a meaningful impact, and boldly explore new horizons.
Drive the light, accelerate innovation, steer with authenticity!
Firefly is looking for a Customer Success Specialist based in New York. Responsible for supporting the full campaign lifecycle — from planning and execution through post-campaign analysis — while partnering closely with Sales, Customer Success Managers, and Revenue Operations to deliver seamless client experiences.
Ideal candidates are detail-oriented, collaborative, and eager to grow within a fast-paced advertising environment. They bring strong communication skills, a client-first mindset, and a genuine interest in building a foundation across campaign management, client services, and sales strategy. This role is designed for those looking to develop into a future seller, offering hands-on exposure to the full revenue cycle, proposal development, and direct collaboration with Account Executives and sales leadership.
Audit details(provenance, verification trail, raw fields)
Core fields
Posting ID
firefly-aerospace:ed80abb7-69f1-4a6f-ad59-ce34af839927Title
Customer Success Specialist
Function
Customer Success
Location
New York, New York
Workplace mode
hybrid
Posted at
2026-05-15 12:43:07Z
Compensation
undisclosed
Provenance
First seen (our tracker)
2026-07-20 21:46:41Z
Last seen
2026-07-25 05:37:07Z
Last updated
2026-07-25 05:37:07Z
Removed at
still open
Days open
Open for 71 days (and counting)
ATS adapter
lever
ATS slug
fireflyonVerification trail
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