Salesforce Data Analyst 2

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

We are seeking a Salesforce-focused Data Analyst to support enterprise CRM reporting, analytics, and data governance initiatives across Sales, Marketing, Operations, Finance, and Support teams. This role will be responsible for building and maintaining dashboards, driving data visibility initiatives, supporting Power BI to Salesforce CRMA migration efforts, and helping establish Salesforce as the centralized analytics platform for business users. The ideal candidate will have experience with Salesforce reporting and analytics tools, strong business analysis skills, and an interest in modern Salesforce technologies such as CRM Analytics (CRMA) and Data Cloud

Job Description

.Key Responsibilities

CRM Analytics & Dashboards

• Design, build, and maintain Salesforce dashboards and reports using:
  • Salesforce CRM Analytics (CRMA / Tableau CRM)
  • Salesforce Reports & Dashboards
  • Power BI (transition and migration efforts)
• Deliver executive and operational dashboards for Sales, Marketing, Operations, and Leadership teams.
• Centralize reporting and metrics into Salesforce CRMA to create a unified analytics experience for users.

Data Governance & Data Quality

• Support enterprise data governance initiatives and data cleanup activities.
• Monitor data quality metrics and build governance dashboards.
• Partner with CRM and Data Engineering teams to improve data accuracy and visibility across business units.
• Assist in deduplication, standardization, and governance policy implementation.

Cross-Functional Collaboration

• Work closely with CRM, Sales Operations, Marketing, Finance, and Data Engineering teams.
• Gather reporting requirements and translate business needs into scalable dashboard solutions.
• Support Power BI → Salesforce CRMA migration strategy and roadmap initiatives.

Required Skills & Experience

• 3+ years of experience with Salesforce reporting and analytics.
• Experience with:
  • Salesforce Reports & Dashboards
  • Salesforce CRM Analytics (CRMA / Tableau CRM)
  • Power BI or similar BI tools
• Strong SQL and data analysis skills.
• Experience with Salesforce data models and objects.
• Strong communication and stakeholder management skills.
• Experience working in Agile/project-based environments.

Preferred Qualifications

• Experience with Salesforce Data Cloud.
• Experience with Pardot / Marketing Cloud Account Engagement.
• Knowledge of data governance and data quality best practices.
• Salesforce certifications such as:
  • Salesforce Administrator
  • CRM Analytics & Einstein Discovery Consultant
  • Data Cloud Consultant
• Experience working with integrations and enterprise systems (MuleSoft, ServiceNow, Zuora, etc.) is a plus.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years