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Bristol Myers Squibb is building a dedicated commercial organization for CAR T cell therapy, a multi-hundred-thousand-dollar-per-patient treatment that is sold and delivered through hospital sites rather than pharmacies, signaling a bet that cell therapy will become a major, standalone business line for the company.
At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.
BMS is making a commitment to become a world leader in cellular therapy. Cellular therapy represents a significant
advancement in the treatment of hematologic malignancies. BMS will leverage its unique capabilities, building from over 15
years of involvement in cell therapy and strategic collaborations.
The Cell Therapy Specialist is an individual contributor role responsible for achieving commercial objectives for the Cell
Therapy business through excellence in account and area planning, execution and collaboration with all stakeholders to
provide a seamless and differentiated patient experience. This role will serve as the main point of contact for the CAR T
treatment sites and lead the development of the area-level and account-specific plans.
For this position the company seeks a highly engaged team player with strong entrepreneurial and leadership skills who can
establish our CAR T therapies to be highly successful in the cellular therapy marketplace.
This position is Field based.
Key Responsibilities
Lead commercial activities and maximize CAR T value for patients, while driving cross-functional excellence and
contributing to enterprise-wide goals.
・Responsible for assessing, cultivating and managing customer relationships across a broad set of stakeholders within
assigned accounts and area to ensure achievement of commercial objectives for the cellular therapy business, in alignment
with company POA and KPI targets.
・After the certification of the new treatment facility is completed, promptly initiate commercial activities to ensure early
access for patients.
・Develop and execute customized site/area-specific account plans to meet customer needs, deliver a seamless and
differentiated customer experience, and contribute to broader commercial success.
・Serve as the main point of contact for designated accounts and/or area, collaborating with cross-functional partners to create
a streamlined, organized interface between account stakeholders and all field-facing colleagues.
・Navigate complex account and area environments, understand stakeholder needs/issues at all levels, and drive solutions that
support local objectives.
・Clearly communicate updates on CART processes to facility stakeholders to ensure their understanding and to enable
patients to receive treatment.
・Collaborate and communicate regularly with cross-functional partners to support patient referrals, while identifying
opportunities to scale best practices across departments.
・Maintain and continuously develop both disease and product-specific knowledge to ensure high-impact engagement and
commercial excellence.
・Actively gain customer insights and provide timely feedback to cross-functional partners and Site Management Lead and
Senior Manager regarding account business trends, therapeutic landscape changes, performance, industry issues, and business
opportunities and risks.
・Ensure compliance with all laws, regulations, and policies governing cell therapy activities, while modeling ethical
leadership and operational integrity.
・Manage area TLs and plan/implement regional meetings for CAR T treating and referring sites, ensuring timely support
from supervisor and alignment with strategic commercial goals.
・Build and foster cross-functional collaboration beyond the Site Management team, proactively engaging other departments
to drive innovation, efficiency, and shared success.
・Ensure timely reporting, communication, and consultation with the company, direct manager, and sub-leads regarding any
information obtained through work activities.
Qualifications/Knowledge Required
・Profound experience in the pharmaceutical/biotechnology industry (5+ years), with proven track record in different
customer facing role(s).
・Hematology/oncology experience preferred.・Key account management strategy – experience working in large, complex accounts, identifying influential stakeholders
and working with them to better serve patients
・Experience in managing multiple cancer center/university hospital accounts preferred.
・Logical & strategic thinking, Leadership to drive the product/indication, planning and organizing, building positive
working relationships, good communication and negotiation skill, decision making
・Customer service oriented – quick responses, highly reliable, excellent follow up
・Demonstrated ability to effectively partner with leadership and key cross functional partners across the internal organization
in order to implement key account strategies
・High degree of technical expertise and business acumen
・Analytical skills necessary to identify challenges for executing key strategic imperatives.
・Excellent written and verbal communication skills including an effective presentation style to connect with diverse groups
of customers
・Thorough understanding of JAPAN compliance guidelines
・Ability to comprehend summaries of company product literature in English.
・Certified Medical Representative (CMR)
We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.
How We Work
Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
For roles based in Los Angeles County only: If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
For roles based in Washington State only: If you live in or expect to work from Washington State if hired for this position, please visit this page for important information about the Washington Fair Chance Act.
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
If this posting is missing required information required by local law or incorrect, contact BMS at TAEnablement@bms.com with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.
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