Sr. Deal Desk Manager

<div class="content-intro"><p><strong>Who we are:</strong></p>
<p>BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.</p>
<p>We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for: </p>
<ul>
<li>BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security</li>
<li>BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards</li>
<li>Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies</li>
<li>CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)</li>
<li>DUNS 100 Best Tech Companies to Work for</li>
<li>Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards</li>
<li>2024 Inc. 5000 list for the 4th consecutive year!</li>
<li>Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity</li>
</ul>
<p>At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.</p></div><h4><strong>About the Role</strong></h4>
<p>We're looking for a detail-oriented, analytically minded Deal Desk Manager to support our Sales organization through expert CPQ quoting, process improvement, and data-driven reporting. You'll be a trusted partner to Sales, Finance, and Legal — ensuring deals are structured accurately, priced competitively, and closed efficiently.</p>
<p>This is a hands-on, high-visibility role for someone who thrives in a fast-paced SaaS environment and enjoys turning operational data into real business insight.</p>
<h4><strong>What You'll Do</strong></h4>
<ul>
<li><strong>CPQ Quoting:</strong> Own day-to-day configuration, pricing, and quoting via Salesforce CPQ for routine and complex deals — reviewing for accuracy, applying standard discounting, and escalating non-standard terms for approval.</li>
<li><strong>Process Improvement:</strong> Identify and help fix inefficiencies in the quote-to-cash workflow; support automation efforts and template updates; help ensure adherence to revenue recognition standards (ASC 606).</li>
<li><strong>Reporting & Analytics:</strong> Build and maintain dashboards tracking quote turnaround time, approval rates, and discount trends; deliver weekly insights to Sales leadership.</li>
<li><strong>Sales Enablement:</strong> Be a go-to resource for reps on quoting best practices and deal structuring; troubleshoot quote-to-order issues and participate in deal reviews.</li>
<li><strong>Cross-Functional Collaboration:</strong> Partner with Sales, Finance, and Legal on process changes; help train new hires on self-service CPQ tools.</li>
<li><strong>Risk Management:</strong> Flag pricing discrepancies or compliance risks and support resolution to protect margins.</li>
</ul>
<h4><strong>What You'll Bring</strong></h4>
<ul>
<li>5+ years in Sales Operations, Revenue Operations, or Deal Desk, ideally with hands-on CPQ experience</li>
<li>Bachelor's degree in Business, Finance, Marketing, or a related field</li>
<li>Proficiency with Salesforce CPQ, Salesforce CRM, and Google Sheets</li>
<li>Strong analytical and process-mapping skills</li>
<li>Excellent attention to detail and proactive, clear communication</li>
<li>Comfort working in a fast-paced, iterative environment</li>
</ul>
<p><strong>Nice to have:</strong></p>
<ul>
<li>Experience with SaaS pricing models (subscription, usage-based) or international deals</li>
<li>Exposure to Tableau or Power BI</li>
<li>Salesforce CPQ Associate certification or RevOps fundamentals training</li>
</ul>
<h4><strong>Compensation & Benefits</strong></h4>
<p>The base salary range for this role is <strong>$125,000-$150,000</strong>, based on experience, location, and qualifications. Total compensation also includes equity and a comprehensive benefits package.</p>
<p><strong>BigBenefits: </strong></p>
<ul>
<li>💻 Work from home with a global remote-first community</li>
<li>🏆 Global Culture Corner</li>
<li>🏝️ Flexible PTO and Quarterly Volunteer Days</li>
<li>💸  Equity Participation</li>
<li>🏥 100% employer-covered medical, dental, and vision options available to you</li>
<li>🐶 Additional insurance benefits like pet insurance and legal assistance </li>
<li>💰 Fidelity Employer Sponsored 401K </li>
<li>🍼 Paid Parental Leave</li>
</ul>
<h4><strong>Our Values</strong></h4>
<p><strong>Care · Do · Try · Shine</strong><strong><br></strong> We care about our customers and each other. We do what it takes to make a positive impact. We try our best and don't give up. We shine — and make it our mission to stand out.</p>
<p>BigID is an equal opportunity employer committed to building a diverse and inclusive team. We encourage applications from candidates of all backgrounds.</p>
<p>#LI-Remote</p><div class="content-conclusion"><p>We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us <a href="https://www.linkedin.com/company/bigid/life/1ebcf6b2-34ec-4fda-b860-8390551a5f57/?viewAsMember=true">here</a>.</p>
<p><strong><a href="https://bigid.com/job-candidate-privacy-notice/" target="_blank">Job Candidate Privacy Notice</a></strong></p>
<p><strong>Must be able to exercise independent judgment with little or no oversight.</strong></p>
<p><strong>BigID is an E-Verify Participant.</strong></p></div>