Business License Managed Services Director
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Key details
Why this role is notable
Avalara is explicitly betting that AI-enabled automation can replace linear headcount growth in compliance services, signaling a shift from labor-intensive regulatory work to algorithmic decision-making at scale.
Job Description
What You'll Do</h3>
Avalara’s Business License Managed Services business is scaling in complexity, volume of license and registration filing, and customer experience expectations. This role exists to ensure License Managed Services grows with filing requirement discipline and AI-enabled workflows, rather than linear headcount expansion.</span></p> The Business License Managed Services Director serves as the executive-level subject matter authority on business license compliance, advising on clear service boundaries, influencing automation strategy, and strengthening regulatory decision quality. This role enables durable revenue, risk reduction, improved unit economics, and scalable service design aligned to Avalara’s AI-first direction. How This Role Elevates Avalara Responsibilities</strong></span></p> Within 12 months, this role will have:</span></strong></p> Qualifications</strong></span></p> Bar Raiser Expectations: </strong> We are hiring a Bar Raiser, someone who elevates the performance, standards, and decision quality of the teams they work with. This role is expected to strengthen how regulatory compliance, service design, and cross-functional execution operate across Avalara.</span></p> A successful candidate will:</span></p> AI Expectations</strong></span></p> As an AI Bar Raiser, this role must embed AI into regulatory interpretation, service design, and scalability decisions.</span></p> This includes:</span></p> AI usage must materially improve speed, quality, scale, or risk management - not serve as convenience tooling</span></p> AI is embedded in our workflows, decision-making, and products.  Success here requires embracing AI as an essential capability.</span></p> You’ll bring experience using AI and AI-related technologies, ready to thrive here.</span></p></li> You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.</span></p></li> You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.</span></p></li></ul> Total Rewards </u></span></p> In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. </span></p> Health &; Wellness</u> </span> Inclusive culture and diversit</u>y </span> We’re defining the relationship between tax and tech.</span></p> We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.</span></p> We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.</span></p> We’re An Equal Opportunity Employer</span></strong></p> Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.</span></p>
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</span></p>What Your Responsibilities Will Be</h3>
</strong>Raises decision quality across Sales, Product, and Operations by providing authoritative regulatory judgment and simplifying complex licensing environments into defensible, scalable models.
Builds customer trust and retention by ensuring consistent, expert-backed compliance guidance, reducing surprises, and aligning service expectations with operational reality. This role increases talent density by improving clarity, accountability, and execution rigor in how license compliance is defined and delivered.</span></p>What You’ll Need To Be Successful</h3>
</span></p>Avalara is an AI-first Company</h3>
How We’ll Take Care Of You</h3>
Benefits vary by location but generally include private medical, life, and disability insurance. </span></p>
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. </span></p>What You Need To Know About Avalara</h3>
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Core fields
avalara:2026-17591Provenance
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