VP, Customer Engineering

<div class="content-intro"><p><strong>About the Company</strong></p>
<div class="x_x_Paragraph x_x_SCXW198602660 x_x_BCX0">
<p><span data-contrast="none">Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense. </span></p>
<p>With nearly $500 million in funding to date, Armada is backed by leading investors including Founders Fund, Lux, BlackRock and Microsoft (M12), alongside strategic partnerships with Microsoft, Dell, Palantir, NVIDIA, SpaceX, and Skydio. We are building the infrastructure layer for sovereign and edge AI - rugged, deployable compute for customers that cannot rely on centralized cloud.</p>
<p><span data-contrast="none">Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></p>
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<p> </p></div><p><strong>About the Role</strong></p>
<p>Armada is seeking a visionary VP of Customer Engineering to lead a world-class, globally distributed team of Customer Engineers at the forefront of AI infrastructure and edge computing. This is a pivotal leadership role for a builder and operator who thrives at the intersection of cutting-edge AI technology and large-scale industrial deployment.</p>
<p>As Armada accelerates adoption of its AI-powered edge platform spanning ruggedized modular data centers, GPU-accelerated inference, and real-time edge AI this leader will shape how we engage with customers globally: from initial technical discovery through validated, deployment-ready architectures. You will own the pre-sales technical lifecycle across all regions, ensuring our Customer Engineers operate with rigor, speed, and clarity in North America, EMEA, APAC, and emerging markets.</p>
<p>The CE function guides customers from mission-critical AI ambitions and complex operational environments to scalable, field-proven Armada solutions taking each opportunity 80% of the way by scoping requirements, framing AI infrastructure trade-offs, validating feasibility, and ensuring full qualification before moving to detailed engineering.</p>
<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">VP, Customer Engineering & Value Engineering</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335551550":0,"335551620":0,"335559738":281,"335559739":281,"335559740":300}"> </span></p>
<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">About the Role</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335551550":0,"335551620":0,"335559738":261,"335559739":261,"335559740":300}"> </span></p>
<p><span data-contrast="auto">Armada is seeking a visionary </span><span data-contrast="auto">VP of Customer Engineering & Value Engineering (Global)</span><span data-contrast="auto"> to lead a world-class, globally distributed organization at the forefront of AI infrastructure and edge computing. This is a pivotal leadership role for a builder and operator who thrives at the intersection of cutting-edge AI technology, commercial execution, and large-scale industrial deployment.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":210,"335559739":210,"335559740":300}"> </span></p>
<p><span data-contrast="auto">This leader will </span><span data-contrast="auto">own and scale both the Customer Engineering (CE) and Value Engineering (VE) functions globally</span><span data-contrast="auto">, ensuring tight integration between technical discovery, solution architecture, and business value articulation across the entire pre-sales lifecycle.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":210,"335559739":210,"335559740":300}"> </span></p>
<p><span data-contrast="auto">As Armada accelerates adoption of its AI-powered edge platform—spanning ruggedized modular data centers, GPU-accelerated inference, and real-time edge AI—this role will define how we engage with customers worldwide. From initial technical discovery through validated, deployment-ready architectures and quantified business outcomes, you will drive a consistent and high-impact motion across </span><strong><span data-contrast="auto">North America, EMEA, APAC, and emerging markets</span></strong><span data-contrast="auto">.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":210,"335559739":210,"335559740":300}"> </span></p>
<p><span data-contrast="auto">The combined CE + VE organization guides customers from </span><strong><span data-contrast="auto">mission-critical AI ambitions and complex operational environments to scalable, field-proven Armada solutions</span></strong><span data-contrast="auto">—taking each opportunity ~80% of the way by:</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":210,"335559739":210,"335559740":300}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Scoping technical and business requirements</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Framing AI infrastructure trade-offs</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Validating feasibility and ROI</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Ensuring full qualification prior to deep engineering engagement</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
</ul>
<p><span data-contrast="auto">You will build a </span><span data-contrast="auto">best-in-class global pre-sales engine</span><span data-contrast="auto"> where:</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":210,"335559739":210,"335559740":300}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Customer Engineering</span><span data-contrast="auto"> drives technical discovery and architecture</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Value Engineering</span><span data-contrast="auto"> quantifies ROI, operational impact, and strategic value</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Together, they accelerate revenue while enforcing discipline, consistency, and scale</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
</ul>
<p><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":300}"> </span><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">What You'll Do</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335551550":0,"335551620":0,"335559738":261,"335559739":261,"335559740":300}"> </span></p>
<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Build & Scale a Global Customer Engineering & Value Engineering Organization</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335551550":0,"335551620":0,"335559738":246,"335559739":246,"335559740":300}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Lead, coach, and develop a </span><span data-contrast="auto">globally distributed team</span><span data-contrast="auto"> across North America, EMEA, APAC, and emerging markets</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Own global hiring strategy across </span><span data-contrast="auto">Customer Engineering and Value Engineering</span><span data-contrast="auto">, building presence in new regions and scaling existing teams</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Establish operating rhythms, onboarding frameworks, and standards for </span><span data-contrast="auto">technical and commercial excellence worldwide</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Create career pathways that develop </span><span data-contrast="auto">Customer Engineers into AI infrastructure architects</span><span data-contrast="auto"> and </span><span data-contrast="auto">Value Engineers into strategic advisors</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Build a culture of continuous learning across </span><span data-contrast="auto">AI, edge computing, and industrial deployments at scale</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
</ul>
<p><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":300}"> </span></p>
<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Drive AI-Focused Technical Discovery & Value-Based Solutioning</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335551550":0,"335551620":0,"335559738":246,"335559739":246,"335559740":300}"> </span></p>
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<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Champion a rigorous </span><span data-contrast="auto">AI-first discovery methodology</span><span data-contrast="auto">, integrating both technical and value-based frameworks</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Guide teams to uncover: </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
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<li data-leveltext="o" data-font="Courier New" data-listid="4" data-list-defn-props="{"335552541":1,"335559683":1,"335559684":-2,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="2"><span data-contrast="auto">AI workload requirements</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
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<li data-leveltext="o" data-font="Courier New" data-listid="4" data-list-defn-props="{"335552541":1,"335559683":1,"335559684":-2,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="2"><span data-contrast="auto">Business drivers and ROI levers</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
</ul>
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<li data-leveltext="o" data-font="Courier New" data-listid="4" data-list-defn-props="{"335552541":1,"335559683":1,"335559684":-2,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="2"><span data-contrast="auto">Data sovereignty and regulatory constraints</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
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<li data-leveltext="o" data-font="Courier New" data-listid="4" data-list-defn-props="{"335552541":1,"335559683":1,"335559684":-2,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":&am