Account Manager, UKPS BPO Team

Join a dedicated account team supporting our UK Business Process Outsource (BPO) customers. You'll work directly with customers to accelerate the adoption of AWS services — helping them deliver better outcomes.

As an Account Manager within AWS' UK BPO Team, you'll work with customer IT and business leaders to understand their goals and find ways for AWS to support them.

In this role you will be establishing and building Amazon Web Services value propositions and promoting AWS as the key cloud technology provider within your customers.

You'll work alongside existing BPO account managers to support them in developing and maintaining relationships with key stakeholders, co-developing a strategic account plan, and executing alongside a broader matrix team (Solutions Architects, Partner Managers, and Professional Services).

Key job responsibilities
In this role, you will be responsible for driving and growing revenue, establishing AWS as the key cloud technology provider across the customers you support, promoting the entire AWS products and services portfolio to customers while providing a great customer experience. The ideal candidate is a self-starter who is prepared to work in a fast-paced, often ambiguous environment, delivering against ambitious goals, and consistently embracing the Amazon Culture.

Your responsibilities will include
• Ensuring customer satisfaction
• Delivering revenue growth
• Hitting revenue and goal targets
• Developing and executing a comprehensive account/territory plan
• Creating & articulating compelling value propositions around AWS services
• Accelerating customer adoption
• Maintenance of a robust sales pipeline
• Working with partners to extend reach & drive adoption

About the team
The UK BPO team supports large, complex organisations who deliver full outsource services to their customers. You'll support them as both customers and partners and will work alongside a team of account managers, solutions architects, technical account managers and partner managers.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Basic Qualifications
- Experience building and maintaining relationships with business partners
- Experience delivering on complex tasks
- Experience working within a team

Preferred Qualifications
- Bachelor's degree, or experience in sales
- Experience in technology-related sales, business development, or sales engineering/consulting

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.