Workplace Manager

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. As Workplace Manager for our London office, you will own and elevate the day-to-day workplace experience. You’ll ensure the office runs seamlessly while continuously improving how the space supports our people, culture, and ways of working. You are proactive, highly organized, and take pride in creating a workplace that feels welcoming, efficient, and reflective of our values. You’re comfortable working independently, making decisions, and identifying opportunities to improve the employee experience without needing direction. AS A WORKPLACE MANAGER IN LONDON, YOU’LL: - Own front-of-house operations, including reception and visitor experience - Manage the day-to-day running of the London office and overall workplace experience - Create and maintain a high-quality, welcoming, and well-functioning office environment - Act as the primary point of contact for all workplace, facilities, and office-related needs - Build and manage relationships with building management, external vendors - Establish and improve office processes, standards, and ways of working - Ensure the office is well-stocked, maintained, and operating smoothly at all times - Own onboarding and in-office experience for London-based employees and visitors - Lead workplace initiatives that support employee engagement & culture - Lead social events and cross-functional activities in London - Own Health & Safety and Fire Risk Management - Identify opportunities to improve the workplace experience and implement them WHAT YOU’LL BRING: - Tech-savvy, familiar with Google Workplace, Notion & Slack - 4+ years experience in workplace, office management or similar roles - An onsite approach, working from our London office 5 days per week - Approachable and confident in a front-of-house & employee facing role - Highly detail-oriented with the ability to multitask and maintain high standards - Strong organizational and operational skills - Excellent communication and interpersonal skills - Adaptable and willing to take on a wide range of responsibilities - Solutions-oriented, proactive self-starter who takes ownership - Comfortable handling workplace logistics, deliveries, and facilities requests - Experience organizing office events and employee engagement activities