Sr. Associate Knowledge Manager

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.  Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.  The Impact of a Sr. Associate Knowledge Manager at Coupa:   As Coupa’s Value Services division shifts to an AI-first operating model, you will serve as the strategic steward of our enterprise knowledge systems. We are not building theoretical taxonomies; your mission is to transform messy, unstructured content into pristine, machine-readable data to power autonomous AI agents. By building "clean data fences," archiving legacy noise, and enforcing strict formatting standards, you will prevent AI hallucinations and ensure our agents operate with absolute accuracy. Ultimately, your data curation will eliminate thousands of hours of manual research, empowering our frontline teams to bypass administrative friction and deliver faster, more strategic outcomes to our customers.