Salesforce Administrator

About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, Amazon, and Anthropic. We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company. About the team/role: This Salesforce Administrator role sits within Corporate Engineering, reporting directly to the Director of Revenue and Customer Systems. Our team is focused on maximizing the productivity and efficiency of the entire Revenue and Support organization by owning the architecture, design, build, and maintenance of Salesforce Sales and Service Cloud. This is a hybrid role based out of our Santiago, Chile office. What you’ll do: User Lifecycle & Access: Manage the end-to-end onboarding and offboarding process, ensuring correct permissions across Salesforce and integrated tools like Outreach, ZoomInfo, and LinkedIn Sales Navigator Support & Ticket Triage: Monitor internal help channels to triage incoming Jira tickets, resolving technical issues directly or routing cases to the appropriate system owners Data Hygiene & Audits: Maintain a clean CRM by merging duplicate records daily and performing periodic audits to ensure data accuracy and compliance Agile & Operational Support: Support the team’s Agile rhythm by grooming backlogs for clarity to prepare the team for sprint planning Collaborative Improvement: Partner with the wider team to monitor feature performance and help implement small-scale technical enhancements that improve the overall user experience What you’ll bring: Salesforce Foundation: 1+ years of Salesforce administration experience, including a solid grasp of user permissions, security roles, and core platform configuration Agile & SDLC Experience: Experience working within the full software development lifecycle (SDLC) in an Agile environment, including collaborating on requirements and participating in sprint ceremonies Support & Triage Mindset: A proactive approach to managing help channels and Jira queues, with the ability to diagnose issues and route complex cases effectively Ownership & Collaboration: A strong sense of accountability for the feature lifecycle, from initial triage to production release, combined with a passion for continuous learning AI Tooling: Experience with Salesforce Agentforce, chatbots, or other AI applications, with the ability to identify where AI can strategically accelerate delivery preferred An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes Advanced communication skills in English (both written and verbal) Nice to have: Programming & Scripting: Ability to program or script in at least one language (e.g., Apex, JavaScript, Java, or Python) Pay Transparency Disclosure We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website. On-target Earnings OR Base Salary range (Santiago, Chile) $27.200.000—$32.000.000 CLP What We Offer A fast-paced and collaborative environment Learning and development allowance Competitive cash and equity compensation, and opportunity for advancement 100% medical, dental, and vision coverage Up to $25K reimbursement for fertility, adoption, and parental planning services Flexible PTO policy Monthly wellness stipend At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location. Equal Employment Opportunities at Checkr Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance. Applicant Privacy Policy If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process. *Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).